Dubai Guide: Telephone & Internet

For most people arriving in a new country, keeping connected with a phone or mobile is a high priority. Be careful about using roaming with your non-Dubai mobile - it can get very expensive quickly! Our guide is packed with information on telecom providers, tariffs and tips on saving money on international calls.

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  Introduction

  The Dubai Telecommunication market

  According to the World Economic Forum the United Arab Emirates are one of the most competitive economies in the Middle East and North Africa. The ongoing liberalization of the telecommunication market in the region is rapidly changing the nature of the mobile sector.

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  Telephone

  How to get a fixed phone line

  Getting a telephone is quite an easy process in Dubai. It can also pay off quickly because calls from one fixed line to another within the Emirate are free.

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  Mobile phones

  Operators and calling plans

  Dubai’s mobile providers Du and Etisalat operate on a GSM network. They offer both contract pre-paid mobile services and pay-as-you-go plans in a wide range of packages.

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  Phone calls

  Calling and dialling codes

  Calls to and from Dubai work pretty much the same as in any other country. You only have to bear in mind the correct prefixes before the local number and the potential time differences.

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  International calls

  How to save on your international calls from Dubai

  In 2010, the Telecommunication Regulatory Authority have granted licenses for Voice over IP (VoIP) services only to local firms. International companies such as Skype have been blocked in the UAE despite their interest in the Middle East area.

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  Internet

  How to get internet access in Dubai

  There are various options for internet access available in Dubai. Internet services differ in terms of access speed, method of connection and price.

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