Avoid Directwonen!

Two years later, I see Directwonen remains still a company with doggy - and probably illegal - practices.

I cam in Netherlands a year ago. Not knowing the language, I was lured by Directwonen too.

When I went to their office, the agent told me I have to pay 35 Euros to see what they offer. Fine, I gave him the money and he created an account on the website.

Didn't find any suitable appartments through them. No problem though, I find a good one fast with another agency.

But one year later, surprise! I get an INVOICE from them for subscription renewal! They said I am supposed to explicetly cancel my subscription 2 MONTHS in advance!

I told them that I'm not paying anything because:

1. I paid in cash at the office, I never saw terms&conditions and the agent never told them to me. He didn't even tell me that it is a subscription.

2. I only used the website a couple of weeks and never again.

3. They informed me about the renewal AFTER it become "active", without giving me any notice.

Nice way of doing business, isn't it!?!

If they keep bothering me again, I plan to report them to Consummentebond.

Sebastian 04 Dez 2007, 06:02 - Verstoß melden