Help with credit cards payment on a publlic phone?!!

  • Hello, everybody!

    I made the only two minutes call for abroad (East Europe). For this I followed by a picture instruction shown on the public phone body. I.e. I inserted my VISA credit card, waited a bit, than returned it back and start to call. The phone displayed the cost of this call euqal to 1.7 Fr. To my surprise, when I checked my VISA account, I found that 50 Fr (!) was removed by "VPD Swisscom /PAYPHONES SERVBERN SWISSCOMCH".

    Can somebody explain me what is wrong and can I return the money back?

    Thanks beforehand,
    Uri,
    Villigen, Switzerland

    09 avr 2006, 01:25 Anonymous
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