Are you prepared for the next step in your professional career and gain valuable work experience in Germany, Berlin? Join our team and fill the position as a Technical Support Agent (f/m) Dutch / English
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Your responsibilities:
Supporting the customers with IT services on a second level support. The assistance and customer advisory service will be given in oral and written form. The role is designed for a higher level technical support person who can fix technical problems. Duties include routine 2nd level functions like answering customer inquiries, assisting, diagnosing, troubleshooting and escalating to appropriate areas.
Your profile:
• Ideally you will come from a technical background and have professional experience as a Technician or IT Specialist
• You have experience in handling hardware or software problems and faults
• You have experience in giving technical advice to customers on all
• You are familiar with documenting and reporting information into database
• Excellent Dutch (Flemish) language skills is a must as you will support our Dutch (Flemish) speaking customers
• Strong communicative skills orally and written
• Very good English language skills for internal communication and for the backup of the English speaking customers
• You are able to work in a team
• The ideal candidate will be target driven, with good people management
Your Benefits:
• Great Relocation Package that covers your flight and the first nights in a B&B in Berlin City Centre
• You will be working in a modern environment where individual effort is recognised
• Join a dynamic, professional and kind team
• Paid Holidays, Pension Scheme
• Excellent Trainings
• Gain great experience abroad in one of the most exciting European city
• Performance related pay + Bonuses
Interested? Please send your cover letter and CV directly to:
[email removed]
We are looking forward to hear from you!
24 oct 2007, 03:19 Stream