GERMAN CS REPRESENTATIVE

• The European Customer Service Centre of an American Multinational in Barcelona, is looking for a:
  
  GERMAN CS-REPRESENTATIVE
  
  We are looking for a professional with strong commitment to deliver superior customer services. Your responsibilities include processing orders, liaising with the accounts department in connection with invoicing procedures and with the warehouse for dispatch to customers. Furthermore co-ordinating and tracking price quotations.
  
  Provides admin support to the sales team and liaises with distribution to ensure adequate stock allocation (consignment stock. loans and floaters)
  
  PROFILE:
  - Native GERMAN and proficient in English. A 3rd EU language command would be
  anMextra.
  - At least two years of experience in customer service or a international service
  platform
  - Skilled in BackOffice software at user level. Experienced in ERP integrated order
  processingMsystemsM(preferablyJDE)is a plus
  - Ability to manage many tasks simultaneously and resolve problems promptly
  - Likes team work, open communication environment
  - Strongly service oriented and initiative complete the profile
  
  MAIN TASKS:
  - Processing orders
  - Liaising with the accounts department, warehouse and sales team
  - Coordinating and tracking price quotations
  - Supplying product information to customers
  - Providing admin support to the sales team
  - Liaising with distribution to ensure adequate stock allocation
  - Dealing with customers, orders (Interventional Products) and enquiries
  - Supplying product information, having reasonable product knowledge
  
  Interested?
  
  Mail your CV to:
  
  Hunivers Human & Creative Resources
  M: [email removed]
  T: 0034 – 933 427 860
  

  12 Jun 2007, 06:31 Hans van de Broek