LOOKING FOR JOB IN QATAR,KUWAIT,SAUDI ARABIA,DUBAI

• DE SOUZA MARIANA
  Physical Address
  South Africa
  Phone : 083 719 3481
  E-mail : [email removed]
  
  Objective To obtain a secretarial/receptionist position where I can use my computer and clerical skills.
  
  Professional Skills • Microsoft Office
  • Microsoft Windows
  • Basic Excel
  • Lotus 1-2-3
  • WordPerfect 6.1 • Filing/Editing
  • Typing (55+ wpm)
  • Office Procedures
  • Telephone Skills
  • E-mail and Internet • Accounting
  • Business English
  • Management Skills
  • Customer Service Skills
  Education Benoni Technical College 1997
  N4 Financial Accounting
  
  Hoogland High School 1990
  Metric
  Employment Skills • Developed ability to work in a fast-paced atmosphere
  • Maintained excellent customer relations and developed customer rapport
  • Diplomatically resolved customers complaints on as-needed basis
  • Ability to follow instructions well and make decisions with no supervision
  • Motivated and supervised Junior employees on daily basis
  • Maintained all record-keeping procedures without error
  • Delegated responsibilities to employees to meet company’s expectations
  • Effectively developed telephone communication skills and consistently met quotas
  Employment History
  Customer Services/Cashier/Call Centre/Foreign Exchange/ Manager’s Clerk, (First National Bank)
  01/91 – 03/05
  Office Support/ Sales Representative (JD Bester Labour) 01/04 – 06/05
  
  Receptionist/ Office Support (Broad Spectrum Personnel)
  07/05 – 09/05
  Call Centre/ Cashier/Customer Services (First National Bank) 02/06 – 09/07
  
  Tourism Consultant (Travel & Tourism in Jordan) 09/07 – 01/08
  
  References Dimakatso Thaba First National Bank (015) 299 2200
  JD Bester Labour Hire Brokers (072 396 1426 / 011-743 1524)

  17 Jan 2009, 08:46 M DE SOUZA