Work in BERLIN!!!

• We are a multinational services company with many different cultures and languages and wish to enlarge our nice and motivated team in Berlin. We employ over 300 professionals at our Berlin site. We are looking for you, if you want to offer an exceptional customer technical support in information technology, consumer electronics and telecommunications
  
  Are you prepared for the next step in your professional career and gain valuable work experience in Germany, Berlin? Join our team and fill the position as a
  
  
  Technical Support Agent (f/m)
  Dutch / English
  
  Your responsibilities:
  
  Supporting the customers with IT services on a second level support. The assistance and customer advisory service will be given in oral and written form. The role is designed for a higher level technical support person who can fix technical problems. Duties include routine 2nd level functions like answering customer inquiries, assisting, diagnosing, troubleshooting and escalating to appropriate areas.
  
  Your profile:
  • Ideally you will come from a technical background and have professional experience as a Technician or IT Specialist
  • You have experience in handling hardware or software problems and faults
  • You have experience in giving technical advice to customers on all
  • You are familiar with documenting and reporting information into database
  • Excellent Dutch (Flemish) language skills is a must as you will support our Dutch (Flemish) speaking customers
  • Strong communicative skills orally and written
  • Very good English language skills for internal communication and for the backup of the English speaking customers
  • You are able to work in a team
  • The ideal candidate will be target driven, with good people management
  Your Benefits:
  • Great Relocation Package that covers your flight and the first nights in a B&B in Berlin City Centre
  • You will be working in a modern environment where individual effort is recognised
  • Join a dynamic, professional and kind team
  • Paid Holidays, Pension Scheme
  • Excellent Trainings
  • Gain great experience abroad in one of the most exciting European city
  • Performance related pay + Bonuses
  Interested? Please send your cover letter and CV directly to:
  [email removed]
  We are looking forward to hear from you!

  24 Oct 2007, 03:21 Stream