Are you prepared for the next step in your professional career and gain valuable work experience in Germany, Berlin? Join our team and fill the position as a Technical Support Agent (f/m) Dutch / English

• Your responsibilities:
  
  Supporting the customers with IT services on a second level support. The assistance and customer advisory service will be given in oral and written form. The role is designed for a higher level technical support person who can fix technical problems. Duties include routine 2nd level functions like answering customer inquiries, assisting, diagnosing, troubleshooting and escalating to appropriate areas.
  
  Your profile:
  • Ideally you will come from a technical background and have professional experience as a Technician or IT Specialist
  • You have experience in handling hardware or software problems and faults
  • You have experience in giving technical advice to customers on all
  • You are familiar with documenting and reporting information into database
  • Excellent Dutch (Flemish) language skills is a must as you will support our Dutch (Flemish) speaking customers
  • Strong communicative skills orally and written
  • Very good English language skills for internal communication and for the backup of the English speaking customers
  • You are able to work in a team
  • The ideal candidate will be target driven, with good people management
  Your Benefits:
  • Great Relocation Package that covers your flight and the first nights in a B&B in Berlin City Centre
  • You will be working in a modern environment where individual effort is recognised
  • Join a dynamic, professional and kind team
  • Paid Holidays, Pension Scheme
  • Excellent Trainings
  • Gain great experience abroad in one of the most exciting European city
  • Performance related pay + Bonuses
  Interested? Please send your cover letter and CV directly to:
  [email removed]
  We are looking forward to hear from you!
  

  24 Oct 2007, 03:19 Stream